If you have followed the instructions to connect a new device, to your chosen operating system, and you are still experiencing your GPU not being detected please follow the below steps to troubleshoot the issue.
- In some cases this could be due to your driver version on your specific GPU you are trying to mine with, try updating to the latest drivers, if you have updated to the latest version try rolling back to a previous version to see which one is compatible.
- By default third-party miners are turned off, these require permission and terms to be accepted in order to turn on. In some cases, the default workloads are not compatible with your GPU, and therefore your GPU remains undetected. Try turning on third-party miners.
For windows users, this can be done from the desktop application or the console. If you are using the desktop application you will need to detach the configuration in order to access the settings.
Once detached you can then access the settings to enable third-party miners from the windows desktop application.
If you are applying settings via the console you can enable third-party miners in your configuration settings.
- If you are using an NVIDIA GPU then you can try creating a NVML.dll file.
Firstly you need to check if you have the following file: NVML.dll
On your Windows device go to C:\Windows\Systems32 and search for NVML.dll
Copy the file
If you are unable to find the NVML.dll file you will need to reinstall your drivers
Secondly, you will need to create a new folder in your program files to copy the NVML.dll file into.
Go to C:\Program Files\NVIDIA Corporation
Create a new folder called “NVSMI” make sure the folder path looks like the following: C:\Program Files\NVIDIA Corporation\NVSMI
Paste the NVML.dll file into the “NVSMI” folder you have just created.
- Make sure you check your Anti-virus software, to make sure that all Cudo Miner processes and third-party miners are whitelisted. Full guide here: How to whitelist Cudo Miner in your Antivirus/Antimalware tool on Windows?